Image Credit: Bethesda
Forgot password
Enter the email address you used when you joined and we'll send you instructions to reset your password.
If you used Apple or Google to create your account, this process will create a password for your existing account.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Reset password instructions sent. If you have an account with us, you will receive an email within a few minutes.
Something went wrong. Try again or contact support if the problem persists.
Star Citizen
Image via Cloud Imperium Games

How to Fix the “Friends List Being Empty” Error in Star Citizen

There are few things more annoying in Star Citizen than logging in to play with friends, only to find the friends list is completely empty.

Those who have taken the plunge into Star Citizen are among good company. there are thousands of other players to become friends and play together with. However, the “Friends List Being Empty” error can prevent them from meeting up.

Recommended Videos

There have been a ridiculous number of updates for Star Citizen to keep players busy while they wait for what might be an actual release date one day. While the game is still in active development, bugs and glitches are expected, and this makes it hard to swallow some of the more egregious issues players face when they hop into the game. One of the worse is the “Friends List Being Empty” error, but thankfully we have a simple fix that will help any players that come up against it.

Related: How to get the Subscriber Ship of the Month in Star Citizen

How to Fix the Empty Friend List Bug in Star Citizen

Star Citizen Aegis Redeemer
Image via Cloud Imperium Games

There are a few methods that can fix the “Friend List Being Empty” error in Star Citizen. The issue causes the friend list to load incorrectly since players load into the game, open the mobiGlass, and select the Commlink tab with F11. We’ve listed every fix we’re aware of below to help players get their friends lists loading once more.

Log Out and Log Back Into Star Citizen

One of the quickest methods that can fix the “Fiend List Beign Empty” Error in Star Citizen is logging out and logging back into the game. This is a simple as it sounds and will allow players to launch the Commlink afresh, which should present a list of friends for players to jump into a crew with.

Fixing With the Help of USER Data

The most in-depth fix for the “Friend List Being Empty” error in Star Citizen requires players to dive into the game’s user data. It’s similar to how they can fix the Installer Error bug in Star Citizen. For this, they’ll need to navigate to the location on their PC where Star Citizen is installed and find the folder named USER. This folder is usually under the filepath <Installation folder>/Star Citizen/LIVE/USER.

Inside this folder is every piece of user data players have for the game. It’s also the one folder that’s best known for becoming corrupted. Players must open the USER folder and delete everything inside. Then, they need to open the RSI Launcher and let it download new files for that folder so it repopulates. This is similar to refreshing the cache of a web browser when it starts behaving strangely.

Once that’s done, players should launch the game’s Persistent Universe once more, and they should see their friend list full of all the familiar names they know.

If this fix doesn’t work, players should contact RSI support and explain everything they’ve done to try to rectify the issue. This will log the problem with the support team, who will get back to the player as soon as possible with fixes that can address specific problems.


Gamepur is supported by our audience. When you purchase through links on our site, we may earn a small affiliate commission. Learn more about our Affiliate Policy
Author
Image of Jamie Moorcroft-Sharp
Jamie Moorcroft-Sharp
Jamie Moorcroft-Sharp is a Staff Writer at Gamepur. He's been writing about games for ten years and has been featured in Switch Player Magazine, Lock-On, and For Gamers Magazine. He's particularly keen on working out when he isn't playing games or writing or trying to be the best dad in the world.